FUZZY COMFORT

Frequently Asked Questions

 

How do I make a reservation?

You can make a reservation by sending me an email to jleong@fuzzycomfort.com.

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What forms of payment do you accept?

We accept Check, cash, or credit card. There will be a $35 fee for returned checks.

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Will you administer medication to my pet?

Ye, but I do not issue injectable medications while your pet is in my care.

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What if I need to cancel my reservation?

I need at least a 24 hour notice or you will be charged 30% administrative fee.  

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What are your hours of operation?

Monday through Friday: 7:30 am to 6 pm. Saturday: 8 am to 2 pm.

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Which vaccines are required for my dog in order for Fuzzy Comfort to care for them?

Dogs are required to have Rabies, DHPP and Bordetella. Note: If the Bordetella vaccine has never been given, or has expired, it needs to be administered at least 7 days prior to my arrival.  I will send documentation for you to review and sign.

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Which vaccines are required for my cat in order for Fuzzy Comfort to care for them?

Cats are required to have current Rabies, FELV and FVRCP. I will send documentation for you to review and sign. ​

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What do I need to provide on the day of your arrival?

On the days I arrive to your home, I will need the following to be available: A leash, collar and any toys or treats. If your dog requires any non-injectable medication, please provide with the original container.  If your dog’s mealtime coincides with the hours he/she will be with me, please let me know the feeding time and amount of food.

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What if I have more than one dog?

I will walk all of them together upon request. Each additional dog adds $5 per walk.​

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What if I'm not home?

You can facilitate the access/key exchange yourself, or you can leave special instructions for me if you have a preferred method of entry.

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What if my pet becomes ill or requires medical attention while Fuzzy Comfort is caring for them?

In the event that your pet requires medical attention, I will refer to your client profile and make every attempt to reach you. I will transport your pet to their regular veterinarian and if they are not available, I will take your pet to the closest veterinary emergency clinic.

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